We know you want your order right away, so we work hard to get it out the door right away. We ship Monday through Friday, excluding weekends and holidays. Orders received are typically fulfilled and shipped within 1-2 business days. Business days are “regular” business operating days, Monday through Friday.
Free shipping is available on orders $100 or more and up to 50lbs. If order is over 50lb threshold, we will contact you with applicable shipping rate. All other orders below $100 are subject to flat rate shipping of $14.99. Orders may be shipped via USPS or UPS Ground and will arrive in 1-5 business days (weekend days are not included in the transit time).
All shipments are tracked and an email with a tracking number is sent once the order is packed for shipment. If you do not receive this email within three days of placing an order, please contact us right away. Please be sure to ship to a secure location. We cannot take responsibility for packages lost after they are delivered.
AfroPantry is not responsible for any delays caused by the shipping carrier or any delays caused by adverse weather conditions. To avoid delays in delivery, please check your addresses carefully.
AfroPantry reserves the right to limit refunds and replacements if an address error is made. In the event your package is damaged in transit, please take a picture of the package and contents and email to firstname.lastname@example.org.
Thank you for your business!!!